Customer Management

Enhance Relationships and Streamline Customer Data Management

Creating a Customer

Step 1 Access the Customer Portal

To access the customer portal select the “Customers” tab from the sidebar.

Step 2 Create the Customer

Once you have navigated to the customer portal, you can create a customer by selecting the “Create Customer” button in the top right of the page.

Step 3 Enter Customer Information

After selecting the “Create Customer” button, you will receive a pop-up where you can enter the customer information. After inputting the information select “Create Customer” and a new customer will be found within the customer portal.

Viewing and Managing Customer Profiles

Viewing Customer Profile

From the Customer Management Portal screen, find the customer you wish to view and select the eyeball icon located under the action category.

Option 1 Edit Customer Information

To edit customer information, select the “Edit” button from the view customer screen.


You will receive a popup where you can edit the necessary information. Once you have completed your changes, select the “Update” button to save the progress.

A computer screen with a cursor pointing to the edit button.
A screenshot of a web page with a popup window.

Option 2 Add Card-On-File (COF) for Customer

To add a COF, press the “Add” button under the payment methods category of the customer information screen.


You will be taken to a screen where you can input the card details and other required information. Once you have completed the information select the “Add Card” button to save the COF.

A computer screen with a mouse pointer pointing to a button that says place.
A screenshot of a website with a credit card on it.

Option 3 Charge Card-On-File (COF)

To charge a COF, select the “Charge” button located in the payment methods category.


You will be taken to the Charge Customer screen where you can enter the amount to be charged as well as a description of the charge (if needed) and select the “Charge” button to complete the transaction.

A screenshot of a dashboard with a arrow pointing to the change button.
A screenshot of a payment changing information page on a website.

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